Return Policy
We want you to be fully satisfied with your purchase. If for any reason you need to return an item, our policy is as follows:
Eligibility
Returns are accepted within 14 days of receiving your product.
The item must be in the same condition as originally supplied - unused, uninstalled, undamaged, and complete with all original packaging, accessories, and documentation.
Non Returnable Items
Products that have been installed, activated, or show signs of use
Items missing parts, packaging, or security seals
Custom ordered or personalised items (if applicable)
How to Start a Return
To request a return, please contact us with your order number and reason for return. Once approved, we will provide instructions for sending the item back.
Refunds
Refunds are issued once the returned item has been inspected and confirmed to meet the conditions above.
Refunds are processed to the original payment method.
Original shipping costs are nonrefundable.
Return Shipping
Unless the product is faulty or incorrectly supplied, the customer is responsible for return shipping costs.