Return Policy

We want you to be fully satisfied with your purchase. If for any reason you need to return an item, our policy is as follows:

Eligibility

  • Returns are accepted within 14 days of receiving your product.

  • The item must be in the same condition as originally supplied - unused, uninstalled, undamaged, and complete with all original packaging, accessories, and documentation.

Non Returnable Items

  • Products that have been installed, activated, or show signs of use

  • Items missing parts, packaging, or security seals

  • Custom ordered or personalised items (if applicable)

How to Start a Return

To request a return, please contact us with your order number and reason for return. Once approved, we will provide instructions for sending the item back.

Refunds

  • Refunds are issued once the returned item has been inspected and confirmed to meet the conditions above.

  • Refunds are processed to the original payment method.

  • Original shipping costs are nonrefundable.

Return Shipping

Unless the product is faulty or incorrectly supplied, the customer is responsible for return shipping costs.